We are currently looking for talented people who share our passion for wine and have the drive to take an established winery to the next level. Our winery is located on the beautiful Lake Chelan in North Central Washington. Qualifying applicants for the Tasting Room position will receive competitive compensation in addition to benefits. Please drop us a line with some information about yourself and your experience if you would like to join our team.
-Professional, warm and welcoming personal presentation
-Must be self-motivated and able to act independently to solve problems as they occur
-Strong multi-tasking of responsibilities in the tasting room vs. office administration
-Prior tasting room experience preferred but not a must.
-Proven ability to be an effective, innovative and enthusiastic leader
-Proven organizational and analytical skills
-Experience in building and coaching teams to success with an emphasis on both achieving goals and fostering high morale
-Financial management– experience tracking budget to actual performance against key tasting room metrics (visitor traffic, wine sales, wine club signups) and understanding of the inter-relationship of those metrics
-Strong customer service focus
-Proficiency in Word, Excel, Outlook, etc.
-Must be able to work weekends and some holidays
-Responsible for all aspects of operating the tasting room, including but not limited to:
-Staffing and Scheduling
-Hands-on management of a small tasting room staff and interaction with winery guests
-Manage daily visitor appointments, inventory, printed materials, and other functional tasks
-Develop innovative ways to drive sales and customer satisfaction
-Achieve tasting room goals including sales, new club members and taster traffic
-Employee sales and customer service training, one-on-one coaching, and ongoing wine education